Transaction Services Group

Opportunity

Calera partnered with the founder and management team of Transaction Services Group (TSG) to build a global consolidation platform within the integrated payments industry.

• Identified opportunity to expand TSG’s recurring payments capabilities into new software platforms, building on its existing leadership position in health and fitness markets while extending into new verticals and geographies 
• Developed strategy to consolidate a fragmented global market through strategic M&A 
• Highly aligned approach, with the founder rolling over 80% of his equity alongside Calera’s investment 

Calera Supported Initiatives

Calera partnered closely with the TSG team to drive transformational growth through several key efforts and initiatives:

• Building a Scalable Operating Model: Implemented consistent operating protocols across business lines and geographies while establishing shared centers of excellence and regional service hubs to improve business efficiency and scalability
• Geographic Expansion: Grew from a core presence in Australia, New Zealand, and the United Kingdom to operations in 19 countries across 4 continents — expanding the addressable market by 8x
• Vertical Expansion: Identified and entered new sectors such as the Australian childcare market, which created transformative go-forward growth opportunities 
• Strategic Acquisitions: Completed three add-on acquisitions that strengthened TSG’s leadership in health & fitness and accelerated expansion into new markets

Results

TSG was transformed from a group of regionally focused businesses into a unified global vertical payments leader:

• Revenue grew by more than 25% annually, and EBITDA nearly tripled  
• Market share increased in all of the company’s core geographies and verticals